Haybajee Privacy Policy

Haybajee (haybajee.net) is an online betting and gaming platform serving users in Bangladesh and around the world. We understand how valuable your personal information is to you — keeping it safe is our top priority.

This Privacy Policy ("Policy") clearly outlines what information Haybajee collects, why it is collected, how it is used, who it is shared with, and what steps are taken to keep your information secure.

This policy applies to Haybajee's Terms & Conditionsmust be read alongside. The two documents complement each other.

Haybajee collects two types of information — data you provide directly, and data collected automatically.

Information you provide directly:

Automatically Collected Information:

• IP Address & Device Type
• Browser & Operating System Information
• Time spent on the platform and a list of pages visited
• Betting & Gaming Activity Logs
• Data Collected via Cookies & Tracking Pixels

Haybajee uses your information only for the following purposes:

• Account Management: For registration, login, and profile management.
• Identity Verification: To verify your age and identity during the KYC process.
• Payment Processing: To securely process deposits and withdrawals.
• Customer Support: To properly address your complaints and questions.
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Obligation: To meet regulatory and compliance requirements.
• Service Improvement: Analytics to enhance your experience on the platform.
• Promotional Communications: To send you offers and bonus information with your consent.

Haybajee does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration your account is active, and up to 5 years after closure (for legal compliance).
• Transaction Records: A minimum of 7 years, as required by financial regulations.
• KYC Documents: 5 years after account closure.
• Support Conversations: Up to 3 years.
• Log Data: Typically 12 months.

After the applicable retention period, data is securely deleted or anonymized. You may also request deletion of your data at any time; however, certain information may need to be retained to fulfill legal obligations.

Haybajee may share your personal information with specific parties in limited circumstances and under strict data protection agreements:

• Payment Providers: Approved payment gateways including Mobile Pay, Nagad, and Rocket — used solely to process transactions.
• Identity Verification Services: Approved third parties for KYC purposes — used solely to verify your identity.
• Law Enforcement: In response to a valid court order or regulatory authority request.
• Game Providers: Only the minimum data necessary to operate the games.

Haybajee uses cookies on its website. Cookies are small text files stored in your browser that remember session data and your preferences.

Types of cookies we use:

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

Every Haybajee member has the following rights regarding their personal data:

Haybajee follows the highest industry standards to protect your data. Our security measures include:

• 256-Bit SSL Encryption: All communications are conducted through encrypted channels.
• Two-Factor Authentication (2FA): An added layer of security for logins and transactions.
• Firewall & IDS: Active protection against unauthorized server access.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Data Encryption: Sensitive data stored in our database is encrypted.
• Staff Training: A team regularly trained in data protection practices.

That said, no one can guarantee 100% security on the internet. In the event of a security breach, we will notify affected members within 72 hours and take immediate steps to resolve the issue.

Haybajee strictly enforces an 18+ policy. No one under the age of 18 is permitted to use this platform, and we do not collect any data from minors.

Any attempt by a minor to create an account will be detected and immediately cancelled, and all associated data will be permanently deleted.

For any questions, requests, or concerns regarding our Privacy Policy, please get in touch with us:

• Email: support@haybajee.net
• Live Chat: Log in to the platform and chat with us directly
• Response Time: Usually within 24–48 hours

When submitting a privacy-related request, please include "Privacy Request" in the subject line of your email. Our Data Protection team will review your request and respond within 30 days.